Australian Achiever Awards is an independent, unbiased awards system based on assessment ratings from a business’s own customers. NGA.NET is pleased to have achieved the score of 88.16% for exceptional service in the category of Victoria’s Employment, Training & Consultancy Services. Assessment is based on the following criteria:
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Time related service
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Client needs
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Care and attention
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Value
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Attitude
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Communication
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Referral
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Overall perception
The criteria is rated individually in percentage terms and the final score is an amalgam of these. Anything above 80% is regarded as exceptional and reflects the outstanding customer service.
Here are some of the comments Australian Achiever received from NGA.NET clients:
“Having worked with them for over nine years, from where they begun to where they are now, they have progressed in leaps and bounds. They have the best products in the market place. I wouldn’t use anyone else.”
“They are responsive and very professional. Their staff are very friendly and they provide a great product. They are very knowledgeable and provide great trainers.”
“Evan is very punctual and very clear and open with communication. NGA has been the first involvement we have had with a recruitment system. They have been satisfactory overall, but as far as Evan’s management, it’s been fantastic.”
A complete list of all businesses who have achieved over the last 12 months can be viewed at www.achiever.com.au