Australian Achiever Awards is an independent, unbiased awards system based on assessment ratings from a business’s own customers. NGA.NET is pleased to have achieved the score of 88.51% for customer service, which is assessed on the following criteria:
- Time related service
- Addressing client needs
- Care and attention
- Value
- Attitude
- Communication
- Overall perception and consistent standard of service
- Referral and word of mouth recommendation
The criteria is rated individually in percentage terms and the final score is an amalgam of these. Anything above 80% is regarded as exceptional and reflects the outstanding customer service.
Here are some of the comments Australian Achiever received from NGA.NET clients:
They provided a very personable service, which they work hard to maintain, even though they are growing as a company. They keep up with all the trends in technology and excel in customer service. All my experiences with them have been very positive, which is why we continue to stay with them.
They are a responsive organisation which is familiar with our requirements and are willing to work with us to ensure their product meets our needs.
NGA.NET have given my business a cost effective delivery solution with their recruitment system. All staff I have dealt with are professional, friendly, polite and courteous.
A complete list of all businesses who have achieved over the last 12
months can be viewed at www.achiever.com.au